• The establishment is responsible for complying with the rules on the characteristics of the pool, and also on the quality of the water, and on maintenance and surveillance.
• A qualified person, as required by law, will watch the pool from 10 a.m. to 7 p.m. (summer) and 9 a.m. to 5 p.m. (winter). Outside these hours the use of the pool is not allowed.
• We also remind you that the use of mats or other inflatables is not allowed in the pools, except for floats and sleeves to learn to swim.
• It is forbidden to introduce glass objects (glasses, flasks, mirrors, bottles ...).
• Neither the physical accessibility of the pool nor the ease or possibility of overcoming the obstacles that are placed to prevent it can be interpreted as a derogation from the prohibition.
• Notwithstanding the foregoing and in any case, that is to say at any time, the decision to use the pool is the sole responsibility of the swimmer and also the damage or inconvenience suffered or caused by it or by their movements and maneuvers during the bath.
• The bather is also responsible for any inconvenience or inconvenience caused to other users, clients or neighbors.
• Parents or guardians are liable for their children of their dependents, as required by law.
• Users must comply in the pool enclosure with the instructions of the lifeguard.
• The establishment may prevent, at any time, the inappropriate use of the pool.
• The reservation of sun loungers is not allowed. Our hotel staff will remove all objects that are reserving sun beds or seats without being used every day. We wish all our guests the same opportunity to use and enjoy our facilities.

• Waterproof nappies must be worn by non´toilet trained children in the pool.

• We ask for your collaboration to vacate your room before 12:00 on the day of departure. On your departure, do not forget to pay your bill and hand over the key to your room card.

• The card with your identification data that has been given to you at reception accredits you as a hotel guest. Always carry it with you within the hotel facilities.

• We appreciate your participation in the event that any disaster or evacuation drill is practiced during your stay at the hotel.

• Children should always be under the supervision of an adult, especially in areas such as swimming pools, balconies, playgrounds, etc.

• Do not walk barefoot, wet or without a shirt around the hotel facilities.

• Respect the area where the rooms are located during the night and nap hours and, in general, avoid making unnecessary noise for the enjoyment of all our clients.

• If you do not wish to receive phone calls, or if you prefer to indicate what time you would like to receive them, please inform reception (3 or 9).

• Only the outdoor areas are available for smokers. Make use of the areas enabled for this purpose.

• The hotel will not be responsible for personal belongings that are not deposited in the safe.

• In order to maintain a pleasant atmosphere for our clients, please refrain from entering the Famara Restaurant or the Rio Bar wearing a bathing suit or beachwear.

• Likewise, gentlemen are recommended not to wear swim shorts or tank tops.

• It is not allowed to enter the Famara Restaurant or the Rio Barefoot Bar.

• We strongly urge you to prevent children from running around the restaurant. Help your children to serve themselves in the adult buffet and dessert buffet to avoid possible accidents and to follow strict hygiene in the buffet. They can only be served alone, children over 12 years.

• Children have at their disposal a children''s buffet with special dishes where they can serve themselves.

• Half board dinner or lunch does not include drinks and water.

• We remind you that you can only order a single drink per person at a time and that it is not allowed to invite other clients in charge of their own “all inclusive”. Any drink invited to another client must be paid.

• For hygiene and safety reasons, children under the age of 12 are not allowed to serve themselves in the buffets.

• Water dispenser for the All Inclusive: Help us create a sustainable future, fill your bottle in the dispenser located in the Pool Bar counter. You can also purchase refillable bottles from the hotel

At H10 Suites Lanzarote Gardens, the safety of our youngest guests is our greatest concern. Please remember that children must ALWAYS be under the supervision of an adult in areas of possible risk, such as swimming pools, balconies, playgrounds, etc.

All the hotel''s playing areas are regularly checked by strict quality controls. Most accidents that take place in play areas occur when children are not supervised by adults, so we would appreciate it if you accompany your children whenever they are using any play area available to them and that they respect it at all times. the age limits indicated on the panels.

• Above all, never leave children unsupervised.
• It is not advisable to use the playgrounds at night.
• Please do not use glasses or other glass objects in the playing areas to avoid the danger of accidents.
• Smoking is not allowed in the playgrounds

• Above all, never leave children unsupervised.
• Please remember that children must be under the supervision of an adult in areas of possible risk, such as swimming pools, balconies, playgrounds, etc.
• We appreciate you accompanying them whenever they are using any play area available to them and that they respect the age limits indicated on the panels and the indicated safety regulations at all times.
• Parents or guardians are liable for their children or their dependents, as required by law.
• Parents must supervise children in the restaurant and children under the age of 12 cannot be served alone nor must they run through the restaurant.
• Avoid prolonged exposure to the sun. Especially protect children, as they are very sensitive to overexposure to the sun. Creams with a high solar factor (factors greater than 40) should be used.
• The sockets in the rooms have internal protection with a shutter.

•  Waterproof nappies must be worn by non´toilet trained children in the pool.

• For your safety, we advise you to keep the doors to the terrace and the apartment closed at night. On the sliding door to the terrace you will find an additional side lock.
• Lanzarote''s water comes from desalination. For this reason, it is not advisable to drink tap water in general and it is recommended to consume only bottled water.
• Kindly not hang clothes or towels over the railing of the apartments. Please use the clothesline available on the terrace / balcony.
• Do not use towels or other garments from the apartments for outdoor use.
• If you discover any type of deterioration or anomaly in your room, let us know through the section available on the WebApp or by calling Reception, extensions 3/9.
• Our suites have child protection in all sockets as in the rest of the hotel.
• Only the outdoor areas are available for smokers. Smoking is prohibited inside the suites or on the terrace of the Pool Bar. See areas enabled for it
• Don''t forget to turn off the bungalows countertop heat sources or the coffee machine before leaving your room.